Nikita Heyland

How To

How to Become a Community Manager: A Clear, Practical Guide

This guide is a clear checklist of what you actually need to become a community manager, whether you’re starting from scratch, switching careers, or trying to land your first proper role.

Perspective

Why Community Managers Deserve to Be Respected, Paid, and Empowered

Too many community managers are treated like support staff instead of strategic professionals.

News

Your Community Career Is About to Get a Lot Easier

My goal is simple: No community manager should feel lost or alone in their career ever again.

Advice

Why Assumptions Kill Community Careers

One of the biggest mistakes I see community managers make, especially those early in their careers, is rushing to do.

Advice

Why No One Is Engaging With Your Community

You have poured time, ideas, and energy into your community. Posts, events, discussions. But all you get is silence!

Advice

Why Your Community Manager Applications Get Ignored

I break down the 4 biggest reasons your applications are getting ignored and how you can finally stand out.

How To

Why Most Communities Fail & How to Fix it

When I was first running my community, there was one worry that kept me up at night: “What if nobody actually cares?”

How To

How to Get Hired as a Community Manager

You’ve probably there. Applying for role after role. Sending out CVs. Hearing nothing back. It’s draining. And after a while, you start wondering if maybe you’re just not good enough.

Perspective

Why Experienced Community Managers Struggle to Find Their Place

When I sat down with Mel, a community manager with over 14 years of experience, one thing became very clear: even the most passionate, skilled community professionals often feel invisible.

How To

9 Mistakes New Community Managers Make (and how to avoid them)

Here are nine mistakes that quietly drain your Community career and how to avoid them so you can finally move forward.

Perspective

Don’t Read This, It’s Full of Bad Advice

Think being helpful, busy, and passionate is enough to grow your community career? Think again. This post is packed with terrible advice that keeps early-career community managers stuck, overlooked, and underpaid.

Advice

5 Things Keeping You Stuck as a Community Manager

Feeling stuck in your community career? You’re not lazy or unskilled, you’re likely just misaligned. In this post, I’m breaking down 5 common reasons early career community managers feel burnt out, undervalued, or like they’re not growing, and how to start turning that around.

Steal The Idea

Quick! Steal The Idea 😈 | Low Stake Polls with High-Value Insight

This one low-stakes poll sparked 100+ responses in minutes, and gave me real, emotional insight into my community. Here’s the exact format you can steal.

Resources

8 Books That Will Boost Your Career (In Community Management and any other role)

These 8 books will sharpen your thinking, grow your confidence, and help you lead with impact, whether you're in community management or just want to level up your career.

Perspective

What a Community Manager Actually Does (And Why You Might Feel Stuck Right Now)

Feeling stuck in your community role? This post breaks down what a community manager really does, and why understanding it is key to moving your career forward.

Steal The Idea

Quick! Steal The Idea 😈 | Auto-prompt for inactive members

Struggling with inactive members? Here’s a plug-and-play auto-prompt you can use right now to re-engage your community, no overthinking required.

How To

The Simplest Way to Use User Research to Actually Improve Your Community

You don’t need a research degree to understand your community's members. This one simple method will show you exactly what to fix, and what to double down on.

How To

How to Show Your Value as a Community Manager

If you're tired of being overlooked, this post gives you practical ways to prove your impact and show exactly why your community work matters.

How To

How to Become a Valued Community Leader

Want to go from helpful to truly influential? This guide shows you how to become a trusted, respected community leader, no burnout required.

Perspective

What If You’re Not the Problem, It’s the Community Manager Job Description.

Feeling like you’re falling short, even though you’re doing everything right? It might not be you. It might be the broken expectations baked into the community manager job description.